Professional Development and Advisory Client gifts & value adds – the gift that doesn’t keep on giving… In almost every industry I work, the race to the bottom is on – you have to give clients free things, value adds, discounts,...
Professional Development and Advisory Are you a victim of the client “Stockholm Syndrome”? By Tony Shepherd LL.M.(SYD),A.S.D.A.,A.T.C.L. It’s everywhere – the key to success in business is to exceed your clients’ expectations, be more...
Professional Development and Advisory C’Mon Corporate Finance people – don’t you value relationships & collaboration? By Tony Shepherd LL.M.(SYD),A.S.D.A.,A.T.C.L. It must be hard being a corporate finance person, especially in global...
Professional Development and Advisory Let’s sort out this “The Customer is always right” thing… By Tony Shepherd LL.M.(SYD),A.S.D.A.,A.T.C.L. Always go to the source. Whether first use of the phrase is attributed to retailer Marshall Field who...
Professional Development and Advisory Do you know the difference between a Document and a Presentation? By Tony Shepherd LL.M.(SYD),A.S.D.A.,A.T.C.L. “Of course I do – everybody does!”. Well, if that’s the case, why are so many countless hours...
